Customer relationship management, commonly known as CRM, is an efficient platform that enables the management of a company’s interaction, with its existing as well as prospective customers. It is instrumental in analyzing the data pertaining to business contacts, thus resulting in improved…
Author: Shane Emerson
Shane is an American writer for various digital news publications. After being in the ecommerce industry for more than 15 years, Shane has a good understanding of what it takes to make an ecommerce business successful. His articles give insights on the latest trends in the B2C and B2B ecommerce industry. His ecommerce coverage is robust and provides everything from best ecommerce platform to improving your website site. He also likes to cover newsworthy events related to Business Management Software, Value Added Resellers, Customer Relationship Management (CRM) and Quoting Software.